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Graphical anomalies within RE3 using Chrome v119

Troubleshooting Updated November 25, 2023
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We have observed Chrome v119 will have some graphical anomalies within RE3.  Chrome V118 does not have this problem and the new Chrome v120 beta doesn't either.

Firefox and safari are also fine. Check your version with top right 3 dots + Help/About.

Fixes in order of preference:

-Upgrade to Chrome v120 beta by going to https://www.google.com/chrome/beta/

-Use a non Chrome based browser such as FireFox or Apple Safari

-Disable hardware acceleration on Chrome v119 by typing chrome://settings/?search=hardware into the bar and sliding the slider over

-Downgrade to v118 or prior of Chrome or don't upgrade

Non-chromium based browsers include:

  • FireFox
  • Safari

Example of Chrome v119 Bug

Still having Issues?

Please create a Support Ticket by using the button below or sending an e-mail to support@fslaser.com stating you've done all previous troubleshooting steps.

  • When submitting via an e-mail you may attach any pictures, videos and project files needed for support to see.
  • When submitting a ticket using the button below please either respond to the automated generated email stating we have received the ticket with your pictures, videos and project files or upload these to a Google Drive or Dropbox folder and include this link within the support ticket "Your Issue" dialog upon creation.

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