Why Full Spectrum

Why Full Spectrum

When shopping for a new laser engraver, we're sure you have many questions and we know you have many options.

Full Spectrum Laser's goal is to give you the best machine that will do the job at the best possible price and support.

Generally there are two other types of companies that may have similar machines:

• Very expensive machines.  These are often 3-4x the cost of Full Spectrum Laser products. These are sold through dealer networks and your primary contact is an independent salesperson. Much of the additional expense comes from the cost of not selling direct. Even with the 3-4x higher cost, there are usually many required items that you need to buy that are included standard on a Full Spectrum machine such as the cutting table, air compressor and air exhaust fan. In addition, replacement consumable parts such as laser tubes, lenses, mirrors and bearing tend to be 10x the replacement cost of similar parts from Full Spectrum Laser. Full Spectrum laser sells a wide range of products starting below $2000 for our hobby laser to more expensive $20,000+ projector style scanning galvo fiber lasers. At the end of the day, you want to get the job done. Ask for a demonstration and cost analysis from a Full Spectrum specialist to describe your needs. 
• Companies with similar or slightly lower pricing. These companies are usually 1 or 2 man operations with no physical office space or technical support. Often these machines are imported, never quality inspected inside the USA, sold with no support and the seller knows nothing about the machine. 

The Full Spectrum Laser Advantage

When purchasing a machine, it's important to ask where you are buying the laser from. Ensure the company you are buying from has the following important qualities:

• USA based support and storage of spare parts. Some unscrupulous companies may claim unfounded claims. Do your due diligence. Go visit the company or ask for a virtual tour. Full Spectrum Laser will show any potential customer a virtual video tour of our facilities over Internet video conference if you are unable to visit us in person.  Our machines are opened, quality inspected then repackaged in Las Vegas, NV.
• Established company track record. Full Spectrum Laser and previously Full Spectrum Engineering have been in operation since 2008. Visit our forums with over 2000 members and read our reviews. On our forums you can see thousands of customers constantly asking questions and being answered almost daily. What you don't see is our e-mail and telephone support which has triple the volume of our forum posts.
• People that know what they are doing. Many companies only resell the machines for another manufacturer. Full Spectrum Laser develops our own laser control electronics and software: RetinaEngrave. We design the board layout, write the software and program the boards all in our Las Vegas, NV office. In addition, Full Spectrum designs our laser models with full 3D CAD drawings. We know every part that goes into the laser. We machine many parts on our in house Fanuc based Sharp CNC machine. Several of our staff have master and PhD degrees from universities like Stanford University. It is this engineering expertise that is there to assist you if you have problems a sales person can't answer.
• Community involvement. Full Spectrum Laser has proudly supported public events like Red Bull Creation 2011 in Brooklyn, NY and attends many tradeshows like MakerFaire Bay Area, MakerFaire Detroit, ACTE St Louis, and ARA Las Vegas.